Management, Books and Learning

9 Helpful Tips To Deal With Negative People Do you have any friends or colleagues who are negative? If so, you’ll know they aren’t the most enjoyable people to be around. Negative people can be real downers in any conversation. No matter what you say, they have a way of spinning things in a negative direction. Some negative people can be so negative that it feels draining just being around them. I’ve dealt with a fair share of negative people in my life in network blogs basically surrounded   by   unknown   people whose feedback   is not   relevant   to   me,   and   who   do   not   professionalism   in   their   feedbacks. I was initially taken aback by negativity of the people, I eventually learned to manage it and channel it into conscious action. Today, I deal with negativity on-and-off in my personal development work, especially if there are readers or coaching clients in distress. Rather than b...

Role of Change Agent in Organizational Development & Change Change agents are the persons who initiate change and  manage change in the organizations. They are specialized  in theory and practice of managing changes. The change agent may be a member of organization or an outsider such as a consultant. An internal agent very well knows the organization and have ability, knowledge and experience of directing people for changes. But, internal agent is removed from regular duties to concentrate on the transition. However, external agents view the organization from the system point of view and is much affected by the organization norms.  Top managers also prefer hiring specialized consultant change  agents as they can offer more objective prospective than insiders. External experts are, however, not well aware of the desires and attributes of the employees, therefore, the changes suggested by them are generally resisted by the employees. Change agents hav...

Create a Work Environment  That Encourages Employee Engagement Your Managers Are Key When You Want Engaged Employees BY  SUSAN M. HEATHFIELD Does your workplace encourage employee engagement? Probably not. But, it should. It's a powerful factor in your business success. Engaged employees are more productive, customer-focused, and profit-generating and employers are more likely to retain them. According to the Gallup organization, employee engagement is a necessary strategy for companies that want to succeed in the marketplace.  Employee engagement is not a Human Resources initiative that managers are reminded to do once a year. It's a key strategic initiative that drives employee performance, accomplishment, and continuous improvement all year long. It's the outcome from how your organization interacts with people to drive business results. Just as organizations cannot create employee empowerment, employee motivati...

Keys to Employee Satisfaction What You Can Do to Increase Employee Satisfaction BY  SUSAN M. HEATHFIELD Americans of all ages and income brackets continue to grow increasingly unhappy at work -- a long-term trend that should seriously concern employers, according to a report by The Conference Board. The report, based on a survey of 5,000 U.S. households conducted for  The Conference Board  by  TNS , finds only 45 percent of those surveyed say that they are satisfied with their jobs, down from 61.1 percent in 1987, the first year in which the survey was conducted. The Bad News About Employee Satisfaction While overall employee satisfaction has declined to 45 percent, the percentage of employees satisfied with their jobs is lowest in the under 25 age group with only 35.7 percent satisfied. Among employees in the age group 25-34, 47.2 percent are satisfied; employees in the age group 35-44 scored 43.4 percent in job satisfaction. ...

Schools: From Service to Profit centers Recently I received many inquiries for consulting on "How to get new students for my school" Based on the meetings I had sharing some of the observations and concerns connected to Schools Before these meetings for me schools were a holly place where service of ensuring great citizens for nation is ensured but these recent day meetings shocked me.  Why? The language of school trustees/owners is changed to language of entrepreneurs rather than serving the nation They are speaking language of more enrollments/Admissions and profits rather then education quality They are developing their marketing plans and calculating ROI's  Admission time has became season for them They have set budget of marketing and branding for achieving desired goals From my 8 meetings only 1 schools shared how they are ensuring up-gradation of teaching skills of their teachers or working on providing education friendly environment  ...

Best Ways to Improve Employee Satisfaction and Engagement Keys for Improving Employee Satisfaction and Engagement Before you can improve employee satisfaction and employee engagement, you need to know what to improve. The annual Society for Human Resource Management (SHRM) 2016 Employee Job Satisfaction and Engagement Survey identifies the factors that are important in employee job satisfaction and employee engagement as perceived by employees. The survey’s purpose is to assist employers to develop the  right   programs and practices  when they seek to have an impact on these two factors that are critical to employee morale and motivation. Understanding employee preferences provides guidance for the knowledgeable allocation of resources. Otherwise, employers can spend thousands of dollars on programs and practices that their employees actually don't want. And, here's a secret you need to know aside from...