Management, Books and Learning

Retail Management Meaning and its Need What is management ? Management refers to the process of bringing people together on a common platform and make them work as a single unit to achieve the goals and objectives of an organization. Management is required in all aspects of life and forms an integral part of all businesses. Retail management The various processes which help the customers to procure the desired merchandise from the retail stores for their end use refer to retail management . Retail management includes all the steps required to bring the customers into the store and fulfill their buying needs. Retail management makes shopping a pleasurable experience and ensures the customers leave the store with a smile. In simpler words, retail management helps customers shop without any difficulty. Need for Retail Management - Why retail management ? Peter wanted to gift his wife a nice watch on her birthday. He went to the nearby store to check out few o...

Leadership From Mother by suhag12 on Scribd

4 Lessons in Staffing From the Apple Store Apple is running a seriously smooth operation in their retail stores. Each employee has a distinct role to play, understands that role, and does his/her part to deliver the level of service we’ve come to expect from this powerful brand. All of this requires serious alignment of brand, business goals and people process. Finding the right people to work in the stores is half the battle. There are things that Apple’s retail arm does particularly well in organizational development–things any organization could learn from: 1.                      Make Work Meaningful. When your employees know that what they’re doing matters, it’s easier to inspire them to do their best. And no one appreciates this more than the employees staffing the stores, who are on the front lines of the customer relationship. Apple would be hard-pressed to deli...