Management, Books and Learning

Role of Change Agent in Organizational Development & Change Change agents are the persons who initiate change and  manage change in the organizations. They are specialized  in theory and practice of managing changes. The change agent may be a member of organization or an outsider such as a consultant. An internal agent very well knows the organization and have ability, knowledge and experience of directing people for changes. But, internal agent is removed from regular duties to concentrate on the transition. However, external agents view the organization from the system point of view and is much affected by the organization norms.  Top managers also prefer hiring specialized consultant change  agents as they can offer more objective prospective than insiders. External experts are, however, not well aware of the desires and attributes of the employees, therefore, the changes suggested by them are generally resisted by the employees. Change agents hav...