Management, Books and Learning

Create a Work Environment  That Encourages Employee Engagement Your Managers Are Key When You Want Engaged Employees BY  SUSAN M. HEATHFIELD Does your workplace encourage employee engagement? Probably not. But, it should. It's a powerful factor in your business success. Engaged employees are more productive, customer-focused, and profit-generating and employers are more likely to retain them. According to the Gallup organization, employee engagement is a necessary strategy for companies that want to succeed in the marketplace.  Employee engagement is not a Human Resources initiative that managers are reminded to do once a year. It's a key strategic initiative that drives employee performance, accomplishment, and continuous improvement all year long. It's the outcome from how your organization interacts with people to drive business results. Just as organizations cannot create employee empowerment, employee motivati...

Keys to Employee Satisfaction What You Can Do to Increase Employee Satisfaction BY  SUSAN M. HEATHFIELD Americans of all ages and income brackets continue to grow increasingly unhappy at work -- a long-term trend that should seriously concern employers, according to a report by The Conference Board. The report, based on a survey of 5,000 U.S. households conducted for  The Conference Board  by  TNS , finds only 45 percent of those surveyed say that they are satisfied with their jobs, down from 61.1 percent in 1987, the first year in which the survey was conducted. The Bad News About Employee Satisfaction While overall employee satisfaction has declined to 45 percent, the percentage of employees satisfied with their jobs is lowest in the under 25 age group with only 35.7 percent satisfied. Among employees in the age group 25-34, 47.2 percent are satisfied; employees in the age group 35-44 scored 43.4 percent in job satisfaction. ...

Best Ways to Improve Employee Satisfaction and Engagement Keys for Improving Employee Satisfaction and Engagement Before you can improve employee satisfaction and employee engagement, you need to know what to improve. The annual Society for Human Resource Management (SHRM) 2016 Employee Job Satisfaction and Engagement Survey identifies the factors that are important in employee job satisfaction and employee engagement as perceived by employees. The survey’s purpose is to assist employers to develop the  right   programs and practices  when they seek to have an impact on these two factors that are critical to employee morale and motivation. Understanding employee preferences provides guidance for the knowledgeable allocation of resources. Otherwise, employers can spend thousands of dollars on programs and practices that their employees actually don't want. And, here's a secret you need to know aside from...

  Avoid These 5 Body Language Related  Mistakes in an Interview Based on wonderful article shared by Timesjobs: 1.   Looking lazy or aggressive                                      Do not lean back - you will look lazy. Do not lean forward- you will look aggressive. Just sit naturally - straight -you will look alert and comfortable. Also do not cross your arms. This shows defensiveness -- like you are holding yourself back. 2.   Avoiding eye contact                                      Look calmly at the interviewer during the conversation. Do not stare or look away while speaking. Understand that you can say a lot through eyes too. 3.   Constant nodding                           ...

4 Lessons in Staffing From the Apple Store Apple is running a seriously smooth operation in their retail stores. Each employee has a distinct role to play, understands that role, and does his/her part to deliver the level of service we’ve come to expect from this powerful brand. All of this requires serious alignment of brand, business goals and people process. Finding the right people to work in the stores is half the battle. There are things that Apple’s retail arm does particularly well in organizational development–things any organization could learn from: 1.                      Make Work Meaningful. When your employees know that what they’re doing matters, it’s easier to inspire them to do their best. And no one appreciates this more than the employees staffing the stores, who are on the front lines of the customer relationship. Apple would be hard-pressed to deli...

Recently I was in discussion with one of my consultancy client where he was sharing his views on problem about trained manpower leaving the organization and starting their own ventures. The discussion leads me towards learning cycle of entrepreneurs in initial year of their carrier where they were working as employee with one or other organizations, the organizations whom they have/had left because of any reason which helped them in creating new organization and established them as entrepreneur. For example: What if Dhirubahi Ambani never left his first job? we never had Reliance industries... What if? They have never left the organization? They were loyal in terms of working with one organizaiton only? They never dreamed about their own enterprise/Business? The Answer is: We might not have new entrepreneurs We don't have new businesses we din't have new business modules and so on... The cycle of business us such that as Entr...